Dedicated and compassionate professional with 2 years of experience in providing high-quality care and support to individuals and small groups in various settings, plus a complimentary 5 years experience in the restaurant industry, including a managerial role. Strong understanding of patient/client care planning, action and engagement. Demonstrated ability to manage complex care plans and situations, delivering personalised care. Seeking to leverage my skills and experience to contribute to a dynamic care team, in pursuit of my goals of advancement in the field of health and social care (such as mental health support).
Sociology BA (First Class Hons), University of Leicester
September 2015 – June 2018
TQUK Level 2 Certificate in Counselling Skills (RQF), Chichester College
March 2024 – May 2024
OCR Advanced Sociology (a) and Psychology (b)
AQA Advanced Religious Studies (a)
Edexcel Government and Politics (b)
Joseph Wright, Derby College
September 2013 – June 2015
10 GCSEs (7 at grade A or A* including Maths and English)
Cambridge National in ICT (distinction)
Leesbrook Academy, Chaddesden, Derby
September 2008 – June 201
Provided exceptional service daily, ensuring a friendly and inclusive atmosphere for staff and customers.
Expertly handled a wide range of customer inquiries and complaints, resolving issues and requests promptly and professionally, with person-centred service.
Maintained a working knowledge of standard procedures and risk control measures required for hygiene, safety, accountability and quality.
Supervised and cooperated with a team of more than 10 staff at any one time, ensuring high standards and a working environment based on equality.
It won't let me enter more than one previous role in this section, so I also worked at:
Support Worker (Residential and Visiting) , Mencap, Long Eaton
October 2019 – October 2022
Collaborate with multidisciplinary teams, including nurses, doctors, and social workers to coordinate effective care for clients.
Supported clients with daily activities, including bathing, dressing, mobility assistance and medications administration.
Provide emotional support and counsel to clients and their families, fostering a supportive and caring environment.
Maintain accurate and detailed records of care provided, ensuring regulation compliance and accountability.
Train and mentor new support staff, promoting best practices and continuous professional development.
Maintained good practices regarding client dignity and individual agency
