Dutiful Healthcare Support Worker offering more than 3 years of expertise working under the guidance of healthcare professionals in hospitals and community settings to aid with clinical duties, observe and monitor patients and promote their physical and nutritional health and well-being. Compassionate team player recognised for positive, upbeat attitude and proactive demeanor in solving problems with a high proficiency in delivering medical care and emotional support to service users. I am a flexible learner with a positive attitude looking to take up added responsibility in a fast-paced environment with willingness to go above and beyond for the organisation I work for.
• Providing personalised care to patients, assisting with toileting, showering and feeding while maintaining their comfort, dignity, and safety
• Demonstrated expertise in lifting and transferring patients using proper equipment, diligently monitoring skin condition for any abnormalities
• Improved customer experience by promptly addressing a high volume of telephone calls, emails, and in-person inquiries, providing accurate product information.
• Established and maintained strong relationships with external clients, delivering timely quotes and shipping updates to ensure satisfaction.
• Streamlined research data processes by developing user-friendly checklists and work instructions, ensuring adherence to standard procedures.
• Conducted workshops for 200+ students, facilitating effective communication of research findings to diverse audiences.
• Facilitated exceptional teaching practices recognized by the Faculty Handbook and University administration, maintaining a focus on student-centered learning.
• Led collaborative patient care delivery from students, actively contributing to the development of evidence-based curricula and assessing curriculum effectiveness through thorough analysis of clinical data.